quercuscommunity posted: "I was so tempted to apply alliteration to the title, but I'm better than that. Went to work, packed parcels, was rude to an Australian, was nice to some customers, went home. It's Friday and it's our new half-day. Some of the customers were lucky th" quercuscommunityRead on blog or reader
I was so tempted to apply alliteration to the title, but I'm better than that.
Went to work, packed parcels, was rude to an Australian, was nice to some customers, went home. It's Friday and it's our new half-day.
Some of the customers were lucky they had rung ahead because I was able to tell them that coming at 2am would be a waste of time. I still cannot believe we are just shutting shop and going home with no notice to the customers. A very successful shopkeeper once told me that you can run a specialist shop for three hours a week if you want to, and people will come. But you have to be open when you say you are.
The Australian? Well, if you ask stupid questions it's always going to be borderline what sort of answer you get. If you ask two stupid questions in the same email the odds increase, and if you then start telling me what to charge you for postage . . .
The definition of stupid question is not, in this case, based on ignorance, it's based on making me waste time answering a question when all the answers are actually already in the listing. Why do I have to waste time on something that is perfectly obvious to anyone who can be bothered to look? Ignorance is unavoidable and excusable in a specialist world - laziness is avoidable and there is no excuse.
Postage is expensive. It's not my fault. We send our parcels in a way that is dictated by the value of the parcel rather than the parsimony of the customer. In the old days we used to tell them we would send them unsigned and uninsured but it was the customer's responsibility. You can't do that now. For eBay purposes the customer is never responsible and they will always find against us.
Strangely, I bought in a Sacriston Peace Medal today - the first time I've bought a peace medal across the counter in the six years I've been there. As you may recall, I already have that one. Why couldn't it have been a Gateshead or a Little Slaughter?
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